Thanks for your interest in taking part in a clinical trial. The medications that we help develop can improve the lives of millions of people all around the world - maybe even somebody you know personally. None of this would be possible without participants like you.
Our goal is to ensure your time with us is the best it can be. We're here for any questions, inquiries, or feedback you may have during your stay with us! Feel free to reach out anytime.
If you have questions, you can reach us here:
- Before your screening appointment: 651-641-2900 press 1
- After your screening appointment and before your study starts: 651-641-2900 press 2
Call the Clinical Research Coordinator for your study. If you aren't able to reach them, you can call the Recruitment team on 651-641-2900 press 1
- During your time in the clinic: Any staff member should be able to assist you, answer your questions or raise your concern to management.
Frequently Asked Questions
We'd like to give you a rundown on what to expect if you take part in a trial and during your stay with us.
The best way to describe your stay is like being in a very comfortable hospital/dormitory. During your stay, our nursing staff and team of medical professionals will look after you. They will make sure you're okay and assist with anything you need.
- Do I bring my own food? Is there food in the unit?
There is food provided for you during your stay! We have a personal chef that provides regulated meals, snacks, etc. for you during your inpatient stay. You aren't allowed to bring outside food in, as the meals are monitored for the purposes of the study, so please avoid that. We have put a lot of effort into making sure that you get tasty, hot and fresh meals.
- Is there Wi-Fi?
Yes, there is! You can find the password on posters around the unit. We have a strong connection so you can comfortably watch Netflix, play video games, study or work.
- Will you be doing tests all day?
Most of the procedures (like dosing and taking your vital signs) take place in the morning. After they are done, you are free to relax. You are going to have a lot of free time, so make sure to bring enough things to keep you busy. The amount of free time you have depends on the study schedule, but most days it will be 90% free time/10% study procedures.
- Will I have my own room?
The ward is divided into rooms with a couple of bunk beds in each. To help you sleep, we recommend that you bring a sleep mask and earplugs, clean pillow, clean blanket or comforter.
- Can I work out?
Strenuous exercise has an impact on your blood values so you are not allowed to work out while you are in the clinic. You are free to walk around, do light stretching or yoga.
- Am I allowed to leave during my stay in the unit?
No - if you're in an inpatient study with us, you will stay in the unit for the duration of the study. You can't leave until the discharge date for your study, or if you withdraw from participation.
- Do I have to stay in my chair all the time?
Definitely not! In fact, we encourage you to have a wander around the unit and get to know the other participants. Many people make new friends in the unit!
- Will I have to wear a hospital gown?
Nope! You are free to wear your own comfortable clothing. Please bring a couple of changes. During long studies, we will provide laundry services.
- When do I get paid?
This will vary a lot depending on the study. As a general rule of thumb, your payment will be processed within 10 business days of completion of the study. This includes follow-up visits if applicable. For our longer studies, you may get a partial payment partway through.
What To Bring With You
While you are in the clinic we provide the basics, like a comfortable bed, food, and linens. Depending on how long you'll be with us, we recommend bringing your own entertainment, as you'll have a lot of free time. A few things we suggest you bring to best enjoy your time with us:
- A few changes of clothes. Short-sleeved if possible, because this will make it a lot easier to have your blood drawn.
- A toothbrush, toothpaste, deodorant, and shampoo. Hygiene is important!
- A laptop, gaming console, etc. If not, something to keep you busy!
- Anything that helps you sleep better, be it a favorite pillow or blanket. We try to keep things quiet at night, but a sleep mask and earplugs can definitely help you get a good night's sleep.
Any other questions? Please feel free to contact us on 651-641-2900!
Some pictures of life in the clinic: